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What to Expect

Prior to your first appointment:

  • Veterinary Dermatology of Richmond will contact your referring veterinarian and any other veterinarians that have treated your pet in the last 3 years for a current medical history. This allows us to establish communication with your regular veterinarian and in some cases alleviates the burden of running duplicate tests. Dr. Williamson/Dr. Toops will review these records prior to your appointment.

How to prepare for your first appointment:

  • Please arrive 15 minutes prior to your appointment so that we may verify that all pertinent information is received for your appointment.


  • Please bring all medications and shampoos that you have, even if your pet is not currently using them, in case Dr. Williamson/Dr. Toops would like to fill medications. This is so we do not duplicate what you already have at home.


  • If your pet is a dog, please do not let your pet urinate 2 hours prior to the appointment in case a urine sample is needed. 


  • Please DO NOT bathe your pet for at least a week prior to your appointment.


  • Please do not apply any medications to your pet’s skin or into their ears for 24 to 48 hours prior to your appointment.


  • Bring in your pet’s current diet and ingredient labels for Dr. Williamson/Dr. Toops to review.


  • Please withhold your pet’s food for 12 hours prior to the appointment and do not give your pet water after you leave to come to your appointment.

During your first appointment:

  • We pride ourselves in providing  the highest quality care for each owner and pet. During the course of your appointment, we will take the time to fully explain your pet’s diagnosis, and perform any necessary therapeutic procedures or treatments. We look to ensure that all of your questions are completely answered.


  • The initial consultation will approximately last for 1 – 2 hours. If Dr. Williamson/Dr. Toops needs to perform additional diagnostic tests, we may have you leave your pet here for 3 – 4 hours.


  • The initial consultation is the examination of your pet by Dr. Williamson/Dr. Toops. The cost of treatments and diagnostics may vary according on the size of the pet and the severity of your pet’s condition based on the doctors recommendations. We will provide an estimate, but please understand that we are unable to provide an accurate estimate without first examining your pet at Veterinary Dermatology of Richmond. The initial visit is typically the most costly.


  • Based on your pet’s exam, further diagnostics, including a skin scrape or cytology, may be recommended and performed.


  • If your referring veterinarian is recommending Interdermal Skin Testing it is in addition to the consultation fee and diagnostic tests. Based on the results, oral or injectable allergens will be made that day or ordered with an expiration date of 5-6 months. 


  • Dr. Williamson/Dr. Toops will provide you with a detailed written patient report of her findings. It will include a diagnosis, a list of the diagnostic tests performed, any medication prescribed, and her treatment recommendations. We will also fax or email a copy of the patient report and all lab work to the referring veterinarian.


We look forward to seeing you for your appointment and don’t hesitate to call with any questions or concerns. Thank you!

Please click on the lick to read the next section Frequently Asked Questions and then proceed to the Admission form.